I.T. Services: Maintenance / Support Programs

Managed I.T.

Let us help you take the confusion out of managing your network. Managed IT Services provide cost effective management of your organization’s IT infrastructure. ACS has provided clients with world class IT services and cost-effective business solutions for nearly 20 years. We manage and maintain networks, servers, and desktop systems. We also provide highly certified experts that help protect your electronic information from malicious access, electronic data theft and the spread of worms and viruses. What’s more, we provide these services at an affordable monthly cost, customized to the unique needs of your organization.

ACS Managed IT Services May Include:

Unlimited Help Desk Support
Network Performance and Reliability Monitoring: 24x7x365
Monthly Windows Update Services: Patches, Updates and Service Packs
Proactive Network, Server & PC Administration Services
Hardware Maintenance
HIPAA Compliance Protection
Onsite & Offsite (remote) Data Backup and Business Continuity Solutions
Security Services: Unified Threat Management- Anti-Virus, Malware and Anti-Spyware
Networking Management: Firewalls, Switches and Routers
Internet Content Filtering and Anti-Spam Solutions
No Cost I.T. Strategy and Vendor Management: CIO Services

Safeguard Programs

You arrive at your office to start your day, only to find the server has crashed. This may have occurred for any number of reasons. All these years you have dreaded this career defining day. Will your backup solution actually restore the information? You hope that it will but nothing is guaranteed. When was the last time you actually verified that it works?

In addition to backup validation, ACS's Safeguard programs address many security and business continuity risks. The significant potential cost and impact of not addressing the risks far outweigh the low cost,ongoing investment of Safeguard. Many of our clients have elected Safeguard protection - we hope you will join them.

Hardware Maintenance

Hardware maintenance programs help to ensure timely repair and budget friendly results. In the event of hardware problems, a trained Network Engineer will travel to your office to fix the problem. This eliminates the need for clients to spend valuable time away from their office by taking the equipment in for repair, or waiting for the manufacturer to send them parts. Partnering with companies like IBM, ACS can assure timely parts replacement and guaranteed results.

ACS also offers preventative maintenance services to catch the problem before it actually becomes a problem. Periodic cleaning, adjustments, & system evaluation are all key elements to an efficient office system. This is included, at no additional charge.