Healthcare: FAQ

Why should we choose you as our I.T. provider?

ACS specializes in I.T. for healthcare so we understand your environment and needs. This differentiates us from most other I.T. companies. We also believe that our customer service is the best you will find.

How much do you charge for your services?

It depends on what level of service you need. Industry studies show that our pricing is very competitive among other well respected and established I.T. vendors in the area. We can develop plans to match each client's budget.

How long have you been in business?

ACS has been serving the healthcare community since 1993. We believe that longevity, especially in the volatile I.T. business, is proof of the quality of service that we offer.

Can you work with my practice management or EMR provider to fix problems without putting us in the middle or pointing fingers?

Absolutely. We have worked with many of the major software vendors in the area. Some of the systems that we are familiar with include:
 

• AdvancedMD
• Allscripts
• Aprima
• Cerner
• eClinicalWorks
• e-MDs
• G.E. Centricity
• Greenway Medical
• McKesson
• NextGen
• NexTech
• PDS
• Pulse
• And many others...
   

Are you a dependable company that we can count on to show up on time and be there when we need you?

We prefer to let our many healthcare clients answer this for us. We would be happy to provide references.

Will you protect our business against HIPAA violations as they relate to our computer system?

Our Safeguard program is designed to do just that. We are the only company that offers such a plan. If your current I.T. provider is not well versed in HIPAA compliance, we strongly recommend that you evaluate your risks and legal exposure and then take corrective action.

I know ACS can support my existing network. What if I want to add new equipment?

ACS can source any hardware that you need. ACS is a business partner of most major hardware
manufacturers, including;  HP, Dell, IBM, Cisco, Fujitsu, and most other name brands.